KINGSWELL SCHEDULED WORKSHOPS - 2008

Where repeat training courses are scheduled several months ahead the programmes downloaded may not reflect the dates and venues mentioned in the schedule below.

Dates

Client

Workshop

Duration (days)

Location

16-21 Feb

IIR ME

Business Continuity

5

Dubai

23-27 Feb

IIR ME

Certified Contact Centre & Help Desk Manager

5

Dubai

21-22 April

Stamford Global

Service Level Agreements

2

Moscow

23-24 April

Stamford Global

Business Continuity

2

Moscow

18-20 May

IIR ME

IT Service Level Agreements

3

Dubai

21-22 May

IIR ME

IT Contracts

2

Dubai

25-29 May

IIR ME

Business Continuity & IT Disaster Recovery

5

Dubai

9-10 June

ICIL-Kingswell

SLA Strategies for IT Service Delivery and Support

2

Karachi

11 June

ICIL-Kingswell

Understanding Risk Asssessment & Business Impact Impact Analysis

1

Karachi

12-13 June

ICIL-Kingswell

How to develop & Write a Business Continuity Plan

2

Karachi

12-16 Oct

IIR ME

Certified Contact Centre Manager

5

Dubai

2-6 Nov

IIR ME

IT Service Level Agreements & IT Contracts

5

Dubai

9-13 Nov

IIR ME

Business Continuity & IT Disaster Recovery

5

Dubai