BUSINESS CONTINUITY MANAGEMENT
AT THIS 3-DAY SEMINAR YOU WILL:
Learn how to initiate and control the Business Continuity programme
Learn proven techniques to assess and reduce risk and impact
Review the role of insurance and appreciate its limitations
Understand why many plans fail
Gain the latest techniques to make business recovery planning easier
Discover how to organise for survival
Learn how to write an effective business continuity plan
Appreciate the role of software tools
Examine real-life case studies - and their lessons
Find sources of help
Cover all topics for certification by the Business Continuity Institute
Why you should attend
Disaster can strike any business, anywhere, any time: yet less than a third of organisations have comprehensive disaster recovery plans. Most organisations experiencing a disaster simply do not survive. An effective disaster recovery plan is essential for mission critical Information Technology and Telecommunications services. New ncorporate governance and compliance regulations require risk assessment and expect disaster recovery plans. Financial legislation requires protection of assets by prudent planning; insurers are increasingly demanding contingency plans - and may reduce or decline payment if plans are not in place; auditors are increasingly insisting on disaster recovery plans.
This seminar shows how to meet these demands to ensure continuity of business processes.
How you and your organisation will benefit
This seminar shows:
and:
Programme
Definition of terms
British Standards BS 25999 for Business Continuity Management and PAS 77 for IT Disaster Recovery
The Project
Awareness & Training Programmes
Risk Management: the key to Security
Risk Analysis: avoidance, reduction, containment or transfer?
Risk Analysis - methodologies
Critical Component Failure Analysis
Business Impact Analysis: the costs of disaster
Vital Materials Protection
Requirements Analysis
Strategy Options
Public Relations & Crisis Communication: key to survival
Why Insurance Won't Save You
Immediate Response
Co-ordination with Public Authorities
Business Management Issues & Organisation
Planning Assumptions & Prerequisites
What the Board should do in a disaster
The Business Continuity Manager: role and tasks
Departmental Business Continuity Managers: roles and tasks
Public Relations and Media Management
Support Functions
Business & Departmental Plans: Documentation Hierarchy
Structuring the Plan
Action Plans
The role of Business Continuity Software
Workshop Leader :
|
Books by Kingswell Consultants Books on Service Management Hiles, A. N. The Complete Guide to IT Service Level Agreements, Matching Service Quality to Business Needs.. ISBN 0-9641648-2-5 published by Rothstein Associates Inc. The standard work on IT Service Level Agreements. Hiles, A. N. E-Business Service Level Agreements: Strategies for ISPs, ASPs, *SPs and CLECS. Published by Rothstein Associates Inc. The first book to deal specifically with e-commerce Service Level Agreements. Hiles, A. N. Service Level Agreements, Winning a Competitive Edge for Supply and Support Services. ISBN 0-9641648-4-1published by Rothstein Associates Inc. This book applies Service Level Agreements to services other than IT. Real case studies and example SLAs are provided ranging from Human Resources, Logistics, through Training, Livestock Handling, Logistics and Field Service Engineering. Hiles A.N. and Gunn, Dr. Y. Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers. Published by Rothstein Associates Inc. ISBN 0-9641648-6-8 This book has the support of the Help Desk Institute www.helpdeskinst.com Books on Business Continuity Hiles A.N. Business Continuity Management: Best Practice. Published by Rothstein Associates Inc. ISBN 0-9641648-3-3. This book explicitly covers all the ten areas of business continuity competence required for membership of the Disaster Recovery Institute International (DRII) and the Business Continuity Institute (BCI). Hiles A.N. Enterprise Risk Assessment & Business Impact Analysis – Best Practices ISBN 1-931332-12-6 Published by Rothstein Associates Inc. Covers many techniques and methods of risk and impact assessment with detailed examples and checklists. e-Publication. Kingswell books on Business Continuity, Service Level Agreements and Help Desk Management will shortly be available by page download in conjunction with Rothstein Associates Inc and Books24x7.com. New and updated books. Existing books Business Continuity Management – Best Practice and IT Service Level Agreements have been extensively updated. See our products page or visit www.rothstein.com . All the above books can be obtained from: Rothstein Associates Inc. e-mail pjr@rothstein.com Telephone: USA: 1-888-ROTHSTEIN Hiles A.N. Guide to Risk Management. Published by the Institute of Chartered Accountants of England and Wales. Hiles A.N. and Barnes, P. (Editor and main contributor) The Definitive Handbook of Business Continuity Management, John Wiley & Sons, 1999, ISBN 0 471 98622 4. Hiles, A.N. (contributor), Croner’s Purchasing and Supply Guide to I.T., 1994, ISBN 1 85524 271 0 Hiles, A.N. (contributor), Guide to Business Continuity Management, 1999, for the Confederation of British Industry by Caspian Publishing Hiles A.N. (contributor) Business Continuity Management, 2000, Institute of Directors / Department of Trade & Industry.
|
| Kingswell © 2005 |
|
|
|
||
|
|
|