CERTIFICATE IN LOSS PREVENTION & BUSINESS CONTINUITY - 5 Days

This thorough and comprehensive workshop combines the best practice of the Loss Prevention Council with the combined international standards for Risk Management and Business Continuity Management developed by the Business Continuity Institute and the Disaster Recovery Institute International. This course is intended to be interactive and there will be syndicate exercises and workshops to enable delegates to put into practice the techniques they have learnt. By the end of the course, subject to experience qualification, delegates should be in a position to apply for membership of the Business Continuity Institute should they wish.

 

OBJECTIVES

Who should attend

Building Professionals, Premises Managers, Facility Managers, Property Managers, Estate Managers, Risk Managers, Security Managers and all building professionals with responsibilities for protection of their organisation's people and assets.

How you will benefit

Delegates will be in a better position to protect their organisations from risk, to prevent loss and ensure prompt recovery of their business in the event of disruption to or loss of their mission-critical facilities.

Programme

  • Project Initiation and Management DRII/BCI Unit 1

    Fundamentals of Loss Prevention
    Defining the Need: Scope of Business Continuity
    Defining the Need: What is a Disaster?
    Communicating the Need - The Dangers & Benefits of Business Continuity Planning
    Establishing BC Policy
    Project Planning
    Developing Initial Budgetary Requirements
    Reporting to Senior Management
    Making It Stick - Other Motivators

  • Risk Evaluation & Control: DRII/ BCI Unit 2

    Definitions: Hazards, Threats, Risks & Assets
    Risk Assessment - The Need
    Health & Safety - Risk Assessment
    Control of Major Accident Hazards Regulations 1999 (COMAH)
    Risk Management for Finance And The Finance Sector - Compliance Issues
    Food & Drugs Administration (FDA) Compliance
    Risk Assessment in the Food Industry
    Risk Assessment in Other Industries
    Risk Assessment: Statutory Requirement & Duty Of Care
    The Turnbull Report
    Options for Risk Management
    Critical Component Failure Analysis
    Operational Risk Management
    An Output Approach to Risk
    Buildings, Security & Siting - Risk Areas

  • Business Impact Analysis DRII/BCI Unit 3

    What Is BIA?
    The BIA Project
    BIA Data Collection Methods
    Key Performance Indicators
    Process Flows
    Outputs & Deliverables
    Activity Categorization
    Desk Review of Documentation
    Interviews
    Workshops
    Business Impact Analysis - Financial Justification for BCM
    Grounds For Justification
    Life & Safety
    Marketing
    Financial
    Compliance / Legal Requirements
    Quality
    Designing an Impact Matrix
    Time Window for Recovery (Maximum Acceptable Outage)
    Vital Materials & Back-Up

  • Developing Continuity Strategies DRII / BCI Unit 4

    Business Continuity Strategy: Options
    Option Comparison
    Contractual Arrangements for Recovery Services
    Lateral & Creative Thinking
    The Role of Insurance
    Using Consultants

  • Response & Operations DRII/BCI Unit 5

    Types of Emergencies

  • Co-ordination with Public Authorities DRII/BCI Unit 10

  • Public Relations & Crisis Communication DRII/BCI Unit 9

    Crisis Communication
    Salvage & Restoration

  • Developing & Implementing the BCP DRII/BCI Unit 6

    Introduction
    Plan Introduction
    Identify Teams
    Tasks, Actions & Functions
    Roles & Responsibilities
    Alternative Locations (Standby Locations)
    Contact Details for Internal And External Contacts
    Vital Documents & Materials
    Resource Requirements
    Reporting Processes And Requirements
    Audit Trail
    Confidentiality, Status, Version Control & Configuration Management
    Structure of the Plan
    Interim Plans
    Software Tools for Plan Development

  • Awareness & Training Programs DRII/BCI Unit 7

    Establishing Objectives & Components Of The Programme
    Identifying Functional Awareness & Training Requirements
    Developing the Training Methodology
    Acquiring or Developing Training Aids
    Identifying External Training Opportunities
    Identifying Vehicles for Corporate Awareness

  • Maintaining & Exercising the BCP DRII/BCI Unit 8

    BC Plan Audit & Review
    The Need for Exercise
    Exercise Strategy
    Exercise Methods
    A Structured Approach to Plan Exercising
    When to Exercise
    Post Exercise Reporting

  • Standards and Guidelines

    Introduction
    National & International Standards
    The Survive Standard

 

Workshop Leader

Andrew Hiles

 

Books by Kingswell Consultants

Books on Service Management

Hiles, A. N. The Complete Guide to IT Service Level Agreements, Matching Service Quality to Business Needs.. ISBN 0-9641648-2-5 published by Rothstein Associates Inc.  The standard work on IT Service Level Agreements.

Hiles, A. N. E-Business Service Level Agreements: Strategies for ISPs, ASPs, *SPs and CLECS.  Published by Rothstein Associates Inc.  The first book to deal specifically with e-commerce Service Level Agreements.

Hiles, A. N. Service Level Agreements, Winning a Competitive Edge for Supply and Support Services.  ISBN 0-9641648-4-1published by Rothstein Associates Inc. This book applies Service Level Agreements to services other than IT. Real case studies and example SLAs are provided ranging from Human Resources, Logistics, through Training, Livestock Handling, Logistics and Field Service Engineering.

Hiles A.N. and Gunn, Dr. Y. Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers. Published by Rothstein Associates Inc. ISBN 0-9641648-6-8 This book has the support of the Help Desk Institute www.helpdeskinst.com

Books on Business Continuity

Hiles A.N. Business Continuity Management: Best Practice. Published by Rothstein Associates Inc. ISBN 0-9641648-3-3.  This book explicitly covers all the ten areas of business continuity competence required for membership of the Disaster Recovery Institute International (DRII) and the Business Continuity Institute (BCI).

Hiles A.N. Enterprise Risk Assessment & Business Impact Analysis – Best Practices ISBN 1-931332-12-6 Published by Rothstein Associates Inc. Covers many techniques and methods of risk and impact assessment with detailed examples and checklists.

e-Publication. Kingswell books on Business Continuity, Service Level Agreements and  Help Desk Management will shortly be available by page download in conjunction with Rothstein Associates Inc and Books24x7.com.

New and updated books. Existing  books Business Continuity Management – Best Practice and IT Service Level Agreements have been extensively updated. See our products page or visit www.rothstein.com .

All the above books can be obtained from:

Rothstein Associates Inc.
4 Arapaho Road
Brookfield
Connecticut
0608-3104 USA

www.rothstein.com

e-mail pjr@rothstein.com

Telephone: USA: 1-888-ROTHSTEIN
Worldwide: +1 203 740 7400

Hiles A.N. Guide to Risk Management. Published by the Institute of Chartered Accountants of England and Wales.

Hiles A.N. and Barnes, P. (Editor and main contributor) The Definitive Handbook of Business Continuity Management, John Wiley & Sons, 1999, ISBN 0 471 98622 4.

Hiles, A.N. (contributor), Croner’s Purchasing and Supply Guide to I.T., 1994, ISBN 1 85524 271 0

Hiles, A.N. (contributor), Guide to Business Continuity Management, 1999, for the Confederation of British Industry by Caspian Publishing

Hiles A.N. (contributor) Business Continuity Management, 2000, Institute of Directors / Department of Trade & Industry.

 
Kingswell © 2005