|
HOW TO BUILD WINNING TEAMS A one-day interactive workshop Team building not only helps to improve employee motivation and productivity, it also helps colleagues get to know each other better in a relaxed environment. Team building games can also help you achieve work-related objectives in an entertaining way.
|
|
Why you should attend A well-motivated team can achieve the seemingly impossible: a de-motivated team can fail to deliver the simplest task. Team building leads to increased productivity, quicker and more effective achievement of business deliverables, decreased staff turnover and increased employee satisfaction Who should attend All project managers, team leaders, supervisors and managers, especially those new to their roles. Where the IT module is included, the workshop will benefit:
|
|
How you and your organisation will benefit Effective Team Building helps to:
|
Programme
By definition, a Team is a group of people who collaborate and interact synergistically in working towards common objectives. As such, a Team is only achieved when the key influencing factors are considered and addressed.
Process Optimization
Personality Attributes and Interaction approaches
Training and Requisite Skills
Team activities and processes
Improving processes to create harmony and reduce friction
Job descriptions, roles and responsibilities
Team motivation recognition and reward
We will examine the strengths and weaknesses of each team and team member, including:
Completing tasks and challenges
The strengths of a well motivated and co-ordinated team
The part played by individuals within that team.
The team's current level of motivation
We will develop a plan for the team to continue to grow and become more effective; and while having fun and developing a sense of personal achievement.
The workshop can also include a module specifically addressing current IT issues.
|
Books by Kingswell Consultants Books on Service Management Hiles, A. N. The Complete Guide to IT Service Level Agreements, Matching Service Quality to Business Needs.. ISBN 0-9641648-2-5 published by Rothstein Associates Inc. The standard work on IT Service Level Agreements. Hiles, A. N. E-Business Service Level Agreements: Strategies for ISPs, ASPs, *SPs and CLECS. Published by Rothstein Associates Inc. The first book to deal specifically with e-commerce Service Level Agreements. Hiles, A. N. Service Level Agreements, Winning a Competitive Edge for Supply and Support Services. ISBN 0-9641648-4-1published by Rothstein Associates Inc. This book applies Service Level Agreements to services other than IT. Real case studies and example SLAs are provided ranging from Human Resources, Logistics, through Training, Livestock Handling, Logistics and Field Service Engineering. Hiles A.N. and Gunn, Dr. Y. Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers. Published by Rothstein Associates Inc. ISBN 0-9641648-6-8 This book has the support of the Help Desk Institute www.helpdeskinst.com Books on Business Continuity Hiles A.N. Business Continuity Management: Best Practice. Published by Rothstein Associates Inc. ISBN 0-9641648-3-3. This book explicitly covers all the ten areas of business continuity competence required for membership of the Disaster Recovery Institute International (DRII) and the Business Continuity Institute (BCI). Hiles A.N. Enterprise Risk Assessment & Business Impact Analysis – Best Practices ISBN 1-931332-12-6 Published by Rothstein Associates Inc. Covers many techniques and methods of risk and impact assessment with detailed examples and checklists. e-Publication. Kingswell books on Business Continuity, Service Level Agreements and Help Desk Management will shortly be available by page download in conjunction with Rothstein Associates Inc and Books24x7.com. New and updated books. Existing books Business Continuity Management – Best Practice and IT Service Level Agreements have been extensively updated. See our products page or visit www.rothstein.com . All the above books can be obtained from: Rothstein Associates Inc. e-mail pjr@rothstein.com Telephone: USA: 1-888-ROTHSTEIN Hiles A.N. Guide to Risk Management. Published by the Institute of Chartered Accountants of England and Wales. Hiles A.N. and Barnes, P. (Editor and main contributor) The Definitive Handbook of Business Continuity Management, John Wiley & Sons, 1999, ISBN 0 471 98622 4. Hiles, A.N. (contributor), Croner’s Purchasing and Supply Guide to I.T., 1994, ISBN 1 85524 271 0 Hiles, A.N. (contributor), Guide to Business Continuity Management, 1999, for the Confederation of British Industry by Caspian Publishing Hiles A.N. (contributor) Business Continuity Management, 2000, Institute of Directors / Department of Trade & Industry.
|
| Kingswell © 2005 |
|
|
|
||
|
|
|