ANDREW HILES

Andrew Hiles is a founder Director of Kingswell International.  Having commenced his management career with the Royal Air Force, he pioneered IT systems before leaving to take up a position within the Finance Department of London Transport.  Subsequently in their Central Productivity Unit he was a Senior Projects Manager and later became responsible for the business re-engineering function, implementing new services  and several major technical projects.    He left to take up a position with the Post Office as their first Business Systems Consultant with a rolling projects portfolio in excess of ten million pounds.  Andrew then joined the AEA at the Harwell Laboratories where he managed the supercomputing, mainframe and other bureau and facilities management services. Andrew is a pragmatic consultant and trainer in the areas of Business Continuity Planning and Service Management, including Outsourcing and Facilities Management.   He presents workshops and seminars on these topics for Frost & Sullivan (Europe), AIC (South Africa), CEL (Hong Kong), UPOM (Middle East) and other companies having also lectured at Ashridge, Cranfield, GEC Dunchurch and Henley Management Colleges in the UK.

BUSINESS CONTINUITY

Andrew has over 15 years experience of business continuity planning. He is founder and former Chairman of Survive!, the international user group for business continuity planning and was a founding Director of the Business Continuity Institute, the international body for certification of business continuity professionals.  Andrew is an international consultant in business continuity and contingency planning and, as a speaker, he has featured on conference programmes in the USA, Europe and the Pacific Rim and delivered over 250 successful workshops and training courses. He has broadcast on radio and TV. Andrew has over 300 published articles on business continuity and is editor of  the definitive Survive! manual on business continuity planning. His experience includes:

• Risk analysis, risk management and business impact analysis
  
• Business continuity strategy
  
• Business continuity planning
  
• Plan review, audit and testing
• Training and awareness programmes
  
• Annual Health Checks

Other

Andrew is a Fellow of the Business Continuity Institute and a Member of the British Computer Society and of the Institute for the Management of Information Systems.