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KINGSWELL - News Page |
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Jan 2008 New enhanced 2008 versions of SLA Framework, BC Framework and Help Desk Framework now available. November 2007 Publication of Andrew Hiles' second edition of Wiley's highly successful book, The Definitive Handbook of Business Continuity Management. August 2007 Ingenium-Kingswell launched in Kuala Lumpur to service clients in the Pacific Rim August 2006 Work started on Business Continuity for a leading bank in Pakistan October 2005 Pakistan - ICIL, Pakistan's leading credit risk agency, now offers Kingswell's enterprise risk management, business continuity and disaster recovery services under a joint agreement signed in September. Activities start following Kingswell's presence in Karachi in October 2005. China - Service Level Agreement training is now provided by Kingswell in China through marcus evans following a highly successful initial course in Shanghai in August. November 2004 KINGSWELL AWARDED HALL OF FAME STATUS BY CONTINGENCY PLANNING & MANAGEMENT MAGAZINE AT WASHINGTON D.C. On behalf of Kingswell International Limited, Andrew Hiles was awarded Hall of Fame status in the Business Continuity Practitioner category by the prestigious American magazine, Contingency Planning & Management at the awards ceremonies at their major Washington D.C. conference 8-10 November 2004. Andrew's citation emphasised his lifetime international contribution to enterprise risk managment and business continuity in that he: Founded the first international user group for business continuity professionals Was founding director of the Business Continuity Institute Was among the first to provide truly international training in enterprise risk management and business continuity including current courses in North America for the American Institute of Certified Public Accountants; in South America, UK and continental Europe; in Australia, New Zealand, Hong Kong, Thailand, Malaysia and Singapore. Successfully pioneered BC training in Southern Africa, the Middle East and India Authored and contributed to numerous books on enterprise risk management and BC management Consulted globally to blue chip companies and public sector organizations. Developed BC Framework, a low cost, high value BC Management and BCP development tool. Introduced SME3000 Continuity Server as a scalable solution from Small & Medium Enterprises to large organizations. This comes five years after Andrew was nominated for Lifetime Achievement in the first UK Business Continuity / Corporate Insurance & Risk (now Continuity Insurance & Risk) Awards, demonstrating Kingswell's consistent high standards over time and its global reach.
RECENT CONTRACTS: –BUSINESS CONTINUITY April 2008 Pakistan- ICIL-Kingswell BIA for a major financial Institution Dubai- BCP Review for a leading bank July 2007 UK- New Contract for major law firm UK- Contract with financial services company June 2007 UK- Contract awarded by UK charity April 2007 UK- Contract awarded by finance group January 2007 UK- BCP testing for professional services company RECENT CONTRACTS – SERVICE MANAGEMENT Dubai - Customer Care training for Services Company Egypt - Skills transfer to leading Egyptian bank in Service Level Agreements. Dubai - Kingswell has just completed a contract for a new UAE government service to establish policies and procedures for its IT Customer Support function and to introduce Service Level Agreements and Operational Level Agreements. Middle East Telco - Service Level Agreements for new shared services organization. Petroleum Industry, Middle East - Service Level Agreements Major Middle East Oil Company - Service Level Agreements Help Desk skills transfer for UK based manufacturing company. Articles on Business Continuity written
by Kingswell personnel, or featuring Kingswell personnel have appeared
in:
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