KINGSWELL – Highlights
Andrew Hiles made Emeritus Professor of Business Continuity Management at Telfort Business Institute, Shanghai.
Business Continuity – Best Global Practices 4th edition by Andrew Hiles published by Rothstein Associates (www.rothstein.com) to extremely supportive reviews by the BCI, practitioners and academic institutions. Immediate take-up as courseware by Boston University, Adelphi University and John Jay College in N America, with others in stages of acceptance.
Updated edition of Business Continuity – Best Global Practices 3rd edition published by Rothstein Associates (www.rothstein.com) to include comprehensive section on ISO 22301.
Andrew Hiles was awarded Honorary Fellowship in recognition of thirty years’ dedicated service to the industry and for making a real difference to how business continuity is received and perceived. This is the most senior recognition bestowed by the Institute and Andrew is one of only 10 (out of nearly 8,000 members) holding this distinction.
Andrew Hiles, author, Business Continuity Management – Best Practices – 3rd Edition, published by Rothstein Associates (www.rothstein.com)
October, November 2011
Andrew Hiles, Editor and contributer, Managing Reputation Risk, Bloomsbury (www.bloomsbury.com)
Andrew Hiles, contributor The Anatomy of a Crisis in Contingency Planning and Crisis Management: Assessing and Mitigating Potential Threats to you Business, Bloomsbury. (www.bloomsbury.com)
Ian Pidgen became a Director of Kingswell International.
New enhanced versions of SLA Framework, BC Framework and Help Desk Framework now available www.rothstein.com
Andrew Hiles, Editor and main contributor, The Definitive Handbook of Business Continuity Management, 3rd Edition, published by John Wiley and Sons. ISBN 978-0-470-67014-9 (HB)
Andrew Hiles contributed the Business Continuity Chapter to Qatar Finance: The Ultimate Resource(QFINANCE) ISBN-10:1-84930-000-3 published October 2009 by Bloomsbury under the auspices of the Qatar Financial Centre Authority with a foreword by HE Yousef Hussain Kamal, Minister of Economy and Finance of the State of Qatar and chairman of the Qatar Financial Centre Authority.
CBA – Kingswell founded to service clients in Cyprus www.cba.com
Kingswell now represented in USA, Canada and Australia
CIAR – Kingswell formed to service clients in Africa www.ciar.co.ke
Publication of Andrew Hiles’ second edition of Wiley’s highly successful book, The Definitive Handbook of Business Continuity Management. www.rothstein.com
Kingswell forms alliance with Polish based consultancy JDS to serevice CEE clients www.jds.pl
Ingenium-Kingswell launched in Kuala Lumpur to service clients in the Pacific Rim www.ingenium-asia.com
January 2006 Kingswell opens French office
ICIL – Kingswell formed with Pakistan’s leading credit risk agency, now offering Kingswell’s enterprise risk management, business continuity and disaster recovery services
KINGSWELL AWARDED HALL OF FAME STATUS BY CONTINGENCY PLANNING & MANAGEMENT MAGAZINE AT WASHINGTON D.C.
On behalf of Kingswell International Limited, Andrew Hiles was awarded Hall of Fame status in the Business Continuity Practitioner category by the prestigious American magazine, Contingency Planning & Management at the awards ceremonies at their major Washington D.C. conference 8-10 November 2004.
Andrew’s citation emphasised his lifetime international contribution to enterprise risk management and business continuity in that he:
Founded the first international user group for business continuity professionals
Was founding director of the Business Continuity Institute
Was among the first to provide truly international training in enterprise risk management and business continuity including current courses in North America for the American Institute of Certified Public Accountants; in South America, UK and continental Europe; in Australia, New Zealand, Hong Kong, Thailand, Malaysia and Singapore.
Successfully pioneered BC training in Southern Africa, the Middle East and India
Authored and contributed to numerous books on enterprise risk management and BC management
Consulted globally to blue chip companies and public sector organizations.
Developed BC Framework, a low cost, high value BC Management and BCP development tool.
Introduced SME3000 Continuity Server as a scalable solution from Small & Medium Enterprises to large organizations.
This came five years after Andrew was nominated for Lifetime Achievement in the first UK Business Continuity / Corporate Insurance & Risk (now Continuity Insurance & Risk) Awards, demonstrating Kingswell’s consistent high standards over time and its global reach.
RECENT CONTRACTS: –BUSINESS CONTINUITY
Pakistan- ICIL-Kingswell BIA for a major financial Institution
Dubai- BCP Review for a leading bank
UK- New Contract for major law firm
UK- Contract with financial services company
UK- Contract awarded by UK charity
UK- Contract awarded by finance group
UK- BCP testing for professional services company
RECENT CONTRACTS – SUPPLY CHAIN & SERVICE MANAGEMENT
Abu Dhabi – Help to an international construction consortium in developing a proposal for a $*000 million contract.
Oman – Skills transfer in tender preparation and evaluation for companies in the oil and gas industries.
Dubai – Customer Care training for Services Company.
Egypt - Skills transfer to leading Egyptian bank in Service Level Agreements.
Dubai – Kingswell completed a contract for a new UAE government service to establish policies and procedures for its IT Customer Support function and to introduce Service Level Agreements and Operational Level Agreements.
Middle East Telco – Service Level Agreements for new shared services organization.
Petroleum Industry, Middle East – Service Level Agreements.
Major Middle East Oil Company – Service Level Agreements.
Help Desk skills transfer for UK based manufacturing company.
Articles on Business Continuity written by Kingswell personnel, or featuring Kingswell personnel have appeared in:
- The e-bomb published in the International Chamber of Commerce Yearbook
Business Continuity & Disaster Recovery – Issues for IT
Foot & Mouth: a Preventable Disaster
Risk Management Bulletin
Our article on the Turnbull report is referenced in
enterprise for entrepreneurs
- Contractual Arrangements for Disaster Recovery
- How business Continuity helps keep Customers
- Dangers of Fire & Magnetic Media
- Smoke Tests in Computer Rooms